The Beaumont Spa - Frequently Asked Questions
In order to ensure a relaxing and pleasant experience at The Spa at The Beaumont, we've answered some of the questions guests of our Ouray spa frequently ask. Reviewing these suggestions will help you prepare for your upcoming Spa visit.
How and when should I make my Spa appointments?
Reservations for our Ouray day spa may be made by calling the Spa directly at 970-325-7000. We encourage you to schedule your Spa services well in advance of your visit to ensure the widest selection of treatments and appointment times. Spa appointments must be held with a credit card or a hotel reservation confirmation.
What is the Spa's cancellation policy?
We respectfully ask that you give the Spa a minimum of 24 hours notice if you must cancel an appointment. The full service(s) cost will be charged for any late cancellation or no-show appointment. A 48 hour notice is requested for multiple services or package appointments.
What time should I arrive for my Spa service(s)?
We ask that you arrive at The Spa at least 10 minutes prior to the start time of your first scheduled service.
What if I'm late?
Arriving late will limit the time for your spa treatment, lessening its effectiveness and your enjoyment. As your service was reserved at a specific time, your treatment will end at its set time so that the next guest is not inconvenienced and the full treatment price will apply.
Can I bring my kids to The Spa?
As The Spa is an adult area, we respectfully request that guests do not bring their children to services with them. The hotel and the Spa is reserved for adults 16 and over.
What are my responsibilities as a guest?
Please advise our spa resort staff of any special requests, sensitivities or allergies, if you are pregnant, nursing or taking any medications. We will use this information to keep you comfortable and safe throughout your spa experience. Please notify us of any discomfort or preferences regarding room temperature, music volume or massage pressure during your spa experience.
What if I have special medical conditions?
We recommend that you check with your physician before visiting The Spa. Please notify us of any special needs or concerns when you book your services. Your therapist will also briefly review your health history with you before beginning your service. If (s)he believes that the service you are scheduled for is unsafe based on any information given, (s)he may recommend canceling the service, booking another service or modifying the service to make it safe for you. As we are most concerned about your safety and comfort, the Spa reserves the right to refuse service to any guest at any time.
Where is the Spa and where should I park?
Our Ouray day spa is located on the third floor of the historic Beaumont Hotel at 5th and Main in Ouray. You may park in front of the building in our reserved guest parking. Check in at the hotel's front desk.
What should I wear during my treatment?
Please disrobe to the level of your comfort in order to enjoy your service. A robe and sandals will be provided in your locker, or you are welcome to bring your own swimsuit for your spa experience. Our therapists are fully trained in proper draping procedures to ensure your privacy and comfort.
Scheduling Appointments - Please make a reservation in advance for spa services. Our front desk staff will be happy to advise you on the therapies and services that best meet your needs, ensuring that your time in the spa is enjoyable and customized just for you. Please inform the front desk if you would prefer a male or female therapist or have any special requirements. A major credit card is required to hold all appointments. Reservations for our Ouray day spa may be made by calling the Spa directly at 970-325-7000.
Considerations - Please assist us in maintaining a tranquil spa environment. We kindly request that you respect other guests by using quiet conversation and refrain from using cell phones or other electronic devices while enjoying the spa. There is no smoking in the spa.
Canceling an Appointment - Please provide us with at least 24 hours notice for canceling or rescheduling an appointment to avoid being charged the full service fee.
Valuables - Please leave valuables in your guest room. A locker will be available for your personal items and clothing. Please do not wear jewelry or watches during your treatment. The Spa at The Beaumont is not responsible for lost or stolen items.
Payment Options - We accept MasterCard, Visa, American Express, Discover, cash, and Beaumont gift certificates.
Private Hot Tub and Sauna - Use of our Private Hot Tub and Sauna is $25. You may schedule use of the hot tub or sauna or both. Views of the surrounding mountains and Cascade Falls are spectacular from the hot tub.
Booking Requirements - A major credit card is required at the time of booking.
Take a Virtual Tour of Beaumont Hotel & Spa! Use your mouse to move around the hotel. Be sure to look up at the intricate wallpaper on the ceilings and to see the skylights. Zoom in to check out the details. You can tour the atrium, the Grand Ballroom, some of the Guestrooms and even the Spa! Just follow the arrows.
What our guests are saying:
“We have stayed at the Beaumont many times and it is always a wonderful experience. The hotel has been beautifully restored. It has a very relaxing and peaceful ambiance. The town of Ouray is a beautiful historic western town. When you stay at the Beamont and look out at the town, you feel like you have went back in time!“
Kathy V. Durango, Colorado